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Payment
All orders are to be paid in advance unless otherwise agreed, but we do accept Visa, MasterCard, Switch and Delta. Alternatively, please make all cheques payable to The Monogram Group Ltd. If you are an existing account customer, payment is due within 30 days of the Invoice date.
If you are using our made to order service we will require either a deposit or full payment (depending on which country the factory is based) prior to the order being placed with the factory. This will cover the cost of the raw materials to be used. If after this you decide to cancel your order, no money will be refunded to you.
If a deposit is to be paid, the balance will be due prior to the finished products leaving the factory. If they are arriving by sea freight this can take up to 5 weeks before you actually see the finished products.
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